Privacy Policy

HomeTechnify (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application, website, and services worldwide.

1. Information We Collect

We may collect the following information:

a. Personal Information

• Full name
• Phone number
• Email address
• Profile photo
• Identification information (only where legally required)

b. Location Information

• Approximate or real-time location to connect users with nearby service providers

c. Service & Usage Information

• Service requests and job history
• Messages and communications within the app
• Ratings and reviews

d. Device & Technical Information

• Device type
• Operating system
• IP address
• App usage data and logs

2. How We Use Your Information

We use collected information to:

• Provide and manage services
• Connect users with service providers
• Improve app functionality and performance
• Communicate updates, alerts, and support
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal obligations

3. Information Sharing & Disclosure

We do not sell or rent your personal data. Information may be shared only:

• Between users and service providers to complete services
• With trusted third-party service providers (payments, analytics, hosting)
• When required by law or legal process
• To protect the rights, safety, and security of users and the company

4. Data Protection & Security

We implement reasonable technical and organizational measures to protect your information, including:

• Secure servers
• Limited access to sensitive data
• Data protection practices aligned with international standards

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes and enforce agreements

6. User Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent where applicable
• Restrict or object to certain data processing

Requests can be submitted through the app or official support channels.

7. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. International Data Transfers

Your information may be stored or processed in different countries. By using our services, you consent to international data transfer in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website. Continued use of services after updates means acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through the official support channels provided in the app.